Important SmartCare Teacher App and Kiosk Updates

Important Teacher App Update

In order to meet the needs of more teachers and give you more flexibility in the kind and number of devices you allow in your classrooms, we have made the decision to no longer support the native SmartCare for Teachers iOS App. Going forward, we will focus all of our efforts on making the SmartCare for Teachers Web App the best tool for all of your teachers. Over the past few months we've been making improvements to the SmartCare for Teachers Web App and it now has even more functionality than the native iOS app. Additionally, the web app is mobile responsive and runs well on both Android and iOS mobile devices, as well as on desktop browsers.

If you are already using the SmartCare for Teachers Web App, you do not need to do anything, you already have the latest and greatest version.

If you are still using the native iOS app, please delete the native iOS app from all of your Apple devices since the iOS native app will no longer function as it previously used to. Please instruct your teachers to go to https://my.smartcare.com/ on their devices and log in with their same username and password to access the Teacher Web App. Everything that was possible in the native iOS app is possible in the web app, and even more.

Important Kiosk Update

We are excited to announce a new version of the Kiosk which includes automatic updates from the Google Play Store (if the directions below are followed). Please update the Kiosk to this version by Friday, July 14th.

IMPORTANT: In order for these updates to run automatically, you will need to remove the SmartCare account from the Google Play Store and use your own Gmail account for the Kiosk. Please find the instructions below:

1) Remove the SmartCare Google Account from the Kiosk device:

  1. Open your device's Settings app.
  2. Under "Personal," tap Accounts.
  3. Tap the account you want to remove. If it's a Google Account, first tap Google.
  4. Tap More, then Remove account.
  5. If this is the only Google Account on the device, you'll need to enter your device's pattern, PIN, or password for security.

2) Add your own Google Account to the Kiosk device:

  1. If you haven't already, set up a Google account
  2. Open your device's Settings app.
  3. Tap Accounts.  Add account.  Google.
  4. Follow the instructions to add your account.
  5. If needed, repeat steps to add multiple accounts.

3) Install the new Kiosk app from the Google Play Store to the Kiosk device here: 

https://play.google.com/store/apps/details?id=care.smart.android.kiosk 

Thank you for your attention to these updates. Please feel free to contact Support at any time with any questions or concerns at support@smartcare.com. Have a wonderful day!

Finding The Right Child Care Management Software

When it comes to child care technology, it is important to choose a software system that encompasses all the features you need. Children in child care centers have to be accounted for at all times, which is where a software system can prove extremely helpful. Many systems can track sign-in and sign-out as well as scheduling, payroll, parent communication and more. Choosing the system that is right for your center can be a daunting task. Here are some tips to make sure your child care center finds the right software for your needs:

Research. When choosing a daycare software to implement, be sure to know what the features entail. Some are different than others, which is why you must know the details beforehand. Does your center prefer a system that downloads information at the end of the day or are you looking for real-time updates? Do not hesitate to reach out to the company to ask any questions you may have.

Schedule a Demo. The most important step when choosing child care software is to see how you and your staff like it. Schedule a demo with the company to learn more about the features and pricing. Whether it’s a video demo or a live demo, this will help your team figure out what features are most important and if each system offers them.

Give it Time. There is always a learning curve and transition stage when it comes to implementing something new. Both the staff members and parents will need time to adjust to a new child care software. No one will be a pro overnight, but after some time everyone will get the hang of it.

Utilization. Let the daycare software and management system work its magic! It will help you streamline your business operations in no time. Directors and parents alike can benefit greatly from a child care software, it’s all about finding the right one for you.

Contact us at 844-SMARTER or hello@smartcare.com to learn more about SmartCare today.

 

 

 

 

 

When it comes to child care technology, it is important to choose a software system that encompasses all the features you need. Children in child care centers have to be accounted for at all times, which is where a software system can prove extremely helpful. Many systems can track sign-in and sign-out as well as scheduling, payroll, parent communication and more. Choosing the system that is right for your center can be a daunting task. Here are some tips to make sure your child care center finds the right software for your needs:

Research. When choosing a daycare software to implement, be sure to know what the features entail. Some are different than others, which is why you must know the details beforehand. Does your center prefer a system that downloads information at the end of the day or are you looking for real-time updates? Do not hesitate to reach out to the company to ask any questions you may have.

Schedule a Demo. The most important step when choosing child care software is to see how you and your staff like it. Schedule a demo with the company to learn more about the features and pricing. Whether it’s a video demo or a live demo, this will help your team figure out what features are most important and if each system offers them.

Give it Time. There is always a learning curve and transition stage when it comes to implementing something new. Both the staff members and parents will need time to adjust to a new child care software. No one will be a pro overnight, but after some time everyone will get the hang of it.

Utilization. Let the daycare software and management system work its magic! It will help you streamline your business operations in no time. Directors and parents alike can benefit greatly from a child care software, it’s all about finding the right one for you.

Contact us at 844-SMARTER or hello@smartcare.com to learn more about SmartCare today.

 

 

 

 

 

 

 

Release Notes for June 15

Center iOS 1.5.4
New Child Care Software Features:

  • We have improved the child care billing process and setup:
    • Added a feature that allows child care center owners and directs to select which week bi-weekly billing occurs for the entire center.
    • Added an option to change the statement delivery schedule. *Please see the detailed note below for more information on this improvement.
    • Added information advising when the next billing, statement, and payment dates will be based on your settings.
  • Integrated Spotlight search for children, employees, and adults throughout software.

Bug Fixes:

  • Fixed an issue that would not allow QR codes to be assigned to people.
  • Create billing account for this person option now works when adding a new family member.
  • The add person option now displays on the child and adult people screens.
  • Registration email will now be sent to all people when they are granted app access.

Center Web 1.12.0
New Child Care Software Features:

  • We have improved the child care billing process and setup:
    • Added a feature that allows child care center owners and directors to select which week bi-weekly billing occurs for the entire center.
    • Added an option to change the statement delivery schedule. *Please see the detailed note below for more information on this improvement.
    • Added information advising when the next billing, statement, and payment dates will be based on your settings.

Bug Fixes:

  • A typo in the archive child error message was fixed.
  • When a primary account owner is changed, it will now be reflected in the family name.

*Before this release, when a billing plan was added to an account, the statement schedule was set to be the same as the schedule for the billing plan. If the billing schedule for that plan was changed or if a billing plan with a different schedule was added to the account, the statement schedule would not change. As an example, if you added a monthly billing plan to a child, then the account owner would receive a statement monthly. If you changed the plan to a weekly plan, the account would have charges added weekly but the account owner would still only receive a statement monthly.

After this release, you will now have the ability to set the schedule for statements independently of the billing plan.

Take Care of Your Team: Build Success Together

We may try, but we can’t do everything on our own! Your team is your support group, both in and out of the office. Two may be better than one, but a team is the best option.  It’s important to grow together and develop so the team can be successful as a whole. Here are five ways you can do your part to take care of the team you value:

1.     Be their biggest fan
A team needs to feel that everyone supports one another. Cheer on each individual and help motivate them to be the best version of themselves. The workplace is one of the most important environments to feel supported by your co-workers, peers, and supervisors.

2.     Relate to them
There can be a separation between different management levels within the office. This is why relating to the entire staff, no matter what their position, is key to making everyone feel comfortable. Sometimes the workplace calls for a boss, but other times it’s important to level with colleagues and take the supervisor cap off.

3.     Show you care           
A part of being their biggest fan and supporter is showing that you take interest in their personal life. It’s as simple as asking about their weekend or how their loved ones are doing. This exemplifies that you listen, you pay attention, and most of all you care.

4.     Back them up
Teamwork means that you back one another up when they need it the most. Often times in the workplace, decisions may be questioned or doubted. Back up your team because they are working hard to bring success to the team. This is extremely important for issues from outside the workplace. Having a unified front to parents is important for consistency, branding and employee morale.

5.     Be open and honest
Honesty can alter the entire environment of the workplace. Being open and upfront with your team allows everyone to feel that they can be themselves and feel comfortable in their space. The possibilities are endless if a team is capable of caring for one another and working in harmony towards the common goal.

Read more tips about hiring and keeping the best staff here.

Managing Stress in the Child Care Workplace

“The greatest weapon against stress is our ability to choose one thought over another”

Luckily stress can be something that is only temporary, rather than a constant in your life. This all depends though on your ability to manage your stress level. This can be especially challenging in the environment of a child care center for obvious reasons. Attitude. That is the game changer in this instance where your ability to transform a stressful situation into something positive or manageable is the key to success. Stress is something that is unique to every individual in the ways that they feel stress and handle it within themselves. The greatest weapon or defense against stress is indeed the way in which we are able to handle it. Here are a few helpful tips in how to take control over your stress level and be able to turn a situation into something positive.

Develop healthy responses. It’s important to remain calm and keep your composure, especially in a setting where there are children around. They are at ages where they are extremely impressionable. Be sure to develop responses that work best for you in handling your stress level. At your most stressful moments, avoid using profanity or showing anger at all costs because you never know who is watching your actions. Stress can manifest itself in many forms, which is why it is so crucial to developing and practicing these healthy responses that help you turn the situation around.

Take time for yourself. This can be much easier said than done, but you can do it! Even in the field of child care, you can set aside time to decompress and recharge. As stated, you know yourself the best and know when you are reaching your limits. The workplace of a child care center can get stressful, but it is important to step aside sometimes to regroup. Take time to take a deep breath, be silent, and know that the stressful situation will pass.

Talk with your supervisor or staff. You are not alone in this! Through developing a strong relationship with your staff or supervisor, you can create a space where you can feel comfortable discussing your stress. It is always a good idea to keep others in the loop so that they are aware of your stress, and they can be a great support system right in your very workspace. You are much more likely to control your stress if you talk about it, let it out, and really listen to what the other person has to say.

You are the key to your own success! Do not let stress be the door that keeps you from achieving your goals. Learning to manage stress comes with time, but you can develop the skills that will truly give you the ability to choose one thought over another.